Switching supplier · Worldwide
Waiting too long for files? Send us your next car.
Switching your tuning files to Platinum Tune doesn't mean a new tool. Keep your tool, your customers and your prices. Apply for a dealer account, wherever you are in the world, upload the read from your next car, and judge us on the file that comes back.
Files are usually back within 30 minutes during desk hours.
Performance, economy and gearbox files. Other calibration options: ask support in the portal.
What changes when you switch
| Your tool | Stays. A slave tool needs its link moved: see below. |
|---|---|
| Your customers | Stay with you |
| Your prices | Yours to set |
| Reading and writing the car | The same, with the same tool |
| Where you upload | Our dealer portal |
| Who you message about a job | Our file desk, in the portal |
| Your dealer rate | Ask on WhatsApp |
How to move
How do I move my files to you?
Start with your next real job, and judge us on the file.
Step 1: Ask us first
On WhatsApp, tell us your tool, master or slave, and the cars you do most.
Step 2: Apply
A short form. With Autotuner, KESS3 or Flex you create your portal login straight away.
Step 3: Send your next car
Upload the read from your next job, with the car's details and the work you want.
Step 4: Judge the file
Write it to the car and decide for yourself, on a real job.
Your tool
Can I keep my tool?
How much there is to move depends on whether your tool is a master or a slave.
- Autotuner
- KESS3
- K-TAG
- Flex
- bFlash
- PCMflash
- CMD Flash
- FGTech Galletto
- Bitbox
- DFB Technology
- And other tools
Moving your tool
| Master | Nothing to move. Read the car as you do now and upload the read to us. |
|---|---|
| Slave | Your tool is linked to your current supplier's master tool, so its reads go to them. Moving it means changing that link, often called a tool release. What that involves depends on the tool, so ask us before you apply. |
| Not sure | Tell us the tool and where you got it, and we'll tell you which it is and what moving involves. |
Your customers
Do my customers stay mine?
Switching file supplier changes nothing your customers see: the same business, the same tool and your own prices.
What stays with you
- You keep the customer. You quote them, set your own price and write the file to their car.
- We send the file to you, in your dealer portal.
Who you'd be sending files to
Plain facts about us, not promises. Then send us a read and judge us on the file that comes back.
| File desk hours | Monday to Friday, 9am to 8pm; Saturday, 9am to 4pm; Sunday, closed (UK time) |
|---|
Notes for dealers
- Performance, economy and gearbox (TCU) work for cars and vans.
- A UK company with a real unit. Platinum Tune Ltd, company no. 16216662, at Unit 11, Wembley Park Business Centre, HA9 0AS. We tune cars, vans, trucks and more for remapping customers there too.
- A file desk in the portal. When a job needs a conversation, ask support in the portal.
Fees
What you won't pay.
You pay for the files you order. The fees in this table don't exist.
| Fee | You pay |
|---|---|
| Joining fee | £0 |
| Monthly fee | £0 |
| Minimum order | £0 |
You pay for the files you order. Your dealer rate: ask on WhatsApp.
Reviews
What dealers say.
From our Google reviews, with the month of each review.
I've had the chance to work with Platinum Tune on more than 10 different cars, and honestly, the results have been consistently impressive.
From the very first car, I noticed the difference — the tunes are clean, smooth, and well-balanced, with great attention to detail. What really stood out to me is that the results weren't just good on one specific car; I experienced the same level of quality across more than 10 vehicles.
After trying them on multiple cars, I can confidently say that the quality and consistency are what impressed me the most. Great work, great results, and definitely a tuner I'd trust with my cars.
Lot of platforms can remap your file and send it back, but rarely you can find someone to follow your process aftersales.I tried these guys several times, they will make sure not you, but your client is highly satisfied. Highly recommended
I’ve been using this company more than 4 years. They are so quick, so good. Never had a problem with the files. Highly recommend for any make of the cars.
Questions
Questions about switching
Straight answers. Anything else before you switch? Ask us on WhatsApp.
Can I keep my tool?
Yes. With a master tool there's nothing to move: read the car as you do now and upload the read to us. A slave tool is linked to your current supplier's master tool, so its link has to move first. Ask us on WhatsApp what that involves for your tool.
What is a tool release?
When a slave tool moves from one file service to another, its link to the first service's master tool has to change. That change is often called a tool release. What it involves depends on the tool and who it's linked to now, so ask us before you apply.
Do I have to stop using my current supplier?
With a master tool, no: you choose where each read goes. With a slave tool, its reads go to the service it's linked to until that link changes.
How long does a file take?
Files are usually back within 30 minutes during desk hours. File desk hours: Monday to Friday, 9am to 8pm; Saturday, 9am to 4pm; Sunday, closed (UK time).
My customers' cars were tuned by my old supplier. Can you work on them?
Tell us before you upload, and send the original file if you kept it. A file that has already been changed needs a look first, so ask support in the portal and we'll tell you what we need.
How do I pay for files?
You add credit in the dealer portal and spend it on the files you order. Your dealer rate: ask on WhatsApp.
Why don't you show prices?
Every car and ECU is different, and dealers outside the UK are quoted separately, so a price list would be wrong for most jobs. Ask on WhatsApp and we'll send your dealer rate.
What work do you do?
Performance, economy and gearbox (TCU) files for cars and vans. Other calibration options: ask support in the portal.
Who are you?
Platinum Tune Ltd, a UK company (no. 16216662) with a workshop at Unit 11, Wembley Park Business Centre, North End Road, Wembley HA9 0AS. We remap cars, vans, trucks and more there, offer mobile remapping anywhere in London, and run a file service for dealers worldwide.
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Switching supplier
Try one car with us, and compare.
Keep your tool. Keep your customers. Apply for a dealer account. Already with us? The file desk is in the portal.